FAQ

Do you have a store location?

  • No, Shop Identique is currently an online store.

When will my order ship?

  • Your order will ship within 3-5 business days of purchase.

How can I track my order?

  • An email will be sent with an order confirmation once your has been made. A second email will be sent once your order has been shipped.

How can I cancel my order?

  • Email us at identique.customer@gmail.com or write a message through the website by clicking contact us and we will respond within 24hours.